Frequently Asked Questions

The most commonly asked questions are listed below with answers to each.  For questions not answered here, please Contact Us here or call 234-221-2261

How long will it take for my order to ship?

It usually takes us around 2-3 weeks to fill an order and get it shipped. If for some reason it will take longer, we will contact you via phone or email to let you know.

Who do you ship through?

We use USPS for all of our orders, since we've experienced higher rates of damaged packages when we ship through other companies.

When will my card be charged?

Our credit card system will charge your card as soon as you place the order. Since we're a small business and make all of the prints in-shop, this allows us to finish up the order as soon as possible.

What does the frame look like?

The frame was designed by Billy specially for our shop. It's solid wood, made from poplar, and is 2". It's painted black with a slight satin finish, and black is the only color we offer.

What will the print look like?

Our larger prints are printed on museum-quality canvas, and the smaller prints are printed on heavy-weight paper with a satin finish. All are glued onto a masonite backing board and pinned into the frame. It does not come with matting or glass.

Do the sizes listed include the frame?

No, the sizes listed are for the actual print itself. The frame adds around 2" on each side.

Can I order just a print without the frame?

Yes! You are able to order just the print, or the print glued on the backing board. Just give us a call at 234-221-2261 and we'll be happy to take your order!

Do you make all of the products at the Gallery?

We make all of the framed prints here in the Gallery, which includes printing them and putting them in the frames. We don't make products like the stretched canvases ourselves, which we order from a separate company.

Can I order stretched canvases

Since we get those from a separate company, it would depend on if we have any in stock here at the Gallery or if we're able to get them from our supplier. If you have a specific one in mind, please let us know and we'll see what we can do for you!

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